Follow-up - Subcontact

Email to client to follow up on a referral to a third party

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Hi [CLIENT’S NAME],

I’m [IH’s NAME] from the Digital Security Helpline at Access Now.

Right now I’m doing a follow up on this case. Could you let us know if you succeeded in contacting [CONTACT’S NAME], the person who [add any details on what this person had to do]?

Thanks, [IH’s NAME]